Job Title
Product Definition Analyst (NEVIO)Business environment
Airline business is going through a complete retailing transformation to address expectations customers
are now used to in retail: workflow efficiency and control, price transparency, social networks interactions, personalization, etc…
In this context, Amadeus launched Nevio program, the future of the PSS (formerly known as Next-Gen Altéa, Nevio) to deliver the true value of this
transformation. And our group, ORR-OST-OMS, is in charge of building Order Management System (OMS) which is an essential module of Nevio.
About the role
Joining OMS, you will be working in an agile team that is designing, developing, validating, and maintaining core components of the OMS, with notably:
Core order system to manage orders data and life cycle, storage, fulfillment
Integration with NDC layer of the order suite via RTL backend
Interactions with other suites needed throughout the handling of our orders: offer suite, revenue accounting, payment, operations suite, etc…
Interactions with the PSS (a.k.a. Bimodal) to leverage all PSS capabilities for a seamless transition while offering new capabilities via OMS
Key accountabilities
As a Product Definition Analyst, you will have to:
Be passionate about and committed to delivering high quality software
Clarify requirements with Business Unit product management and propose solutions in line with the vision to ensure that the new developments will match both customers’ expectations and product strategy.
Ensure that features can be industrialized, easily deployed to facilitate the product deployment, and improve its maintainability.
Innovate by designing and documenting new features considering both industry evolution and technical evolution.
Document and share your knowledge to provide meaningful information to internal & external customers of the platform. Delivering quality product specifications, solution design, ensuring knowledge transfer through handovers.
Coordinate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
Support the customer during their initial implementation, providing advice on the configuration of the system.
Provide information to the Product Management as necessary for the elaboration of business cases and RFP responses.
Consistently meet established deadlines
Maintain timely reports on status of projects, potential technical problems, and any other relevant details
Support customers in the production phase and contribute to the maintenance effort, ensure production integrity & security. Investigating the reported incidents and analyzing the possible solutions, ensuring clear and accurate communication with customers and applications.
Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team
About the ideal candidate
Master's degree in computer science or related technical field or equivalent experience.
At least 2 years of experience in a similar role (business analyst, PDA…)
Excellent communication skills, ability to interact with all stakeholders (functional and technical teams)
Curious with a strong interest in the business logic behind the products developed by the team
Creative and proactive approach
Some knowledge and (ideally) experience in Agile Scrum methodology
General knowledge of Airline business and PSS is a plus
Knowledge of test tools (ideally Postman & Robot), hands on experience with test automation is a plus.
Fluent English (required), working proficiency in French would be a plus
Working at Amadeus, you will find
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
