Société : DAHER Lieu : Seine-Saint-Denis (Île-de-France)
Descriptif du poste
Société : DAHER Catégorie : Stage Filiere : Fonctions Médicales & Sociales Metier : Directeur d'Etablissement Lieu : Seine-Saint-Denis (Île-de-France)
Mission
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Alternant Transport Defense Industries
Type de contrat
Apprenticeship
Présentation de l'emploi
Job title of the line manager: Transportation Group Leader or Operations Manager Job title of the functional manager (if any): Responsibilities: To manage all types of general and specific import/export transit documentation (sea, air and road) to offer a service that meets customer expectations and encourages customer loyalty, and does so in full compliance with the working procedures and instructions set by managers.
Présentation de Daher
Avionneur, industriel, prestataire de services industriels et logisticien, Daher a réalisé un chiffre d’affaires de 1,65 milliard d’euros en 2023. Fort de son actionnariat familial, Daher est tourné vers l’innovation depuis sa création en 1863. Avec plus de 13 000 collaborateurs et des implantations dans 15 pays, principalement en Europe et en Amérique du Nord, Daher conçoit et développe des solutions à valeur ajoutée pour ses clients et partenaires aéronautiques et industriels.
Fiche de Poste
Scope of activities
Perform some or all of the following activities:
Establish quotations in the framework of current operationsRecord customer orders (opening of the file)Review the contract (feasibility of the service)Negotiate and place orders with suppliers approved by DAHER (according to expenditure commitment authorizations)Organize transport of the goods: Collect the shipping documents and compile the service filePrepare customs paperworkMonitor the smooth running of the service and keep the customer informedRecord any anomalies, process them within the limits of his/her responsibilities and inform his/her line managementManage damage and disputes (reservations) and send to the insurance managerInvoice the customer, approve the supplier invoices, then close and archive the file after completing an overall check of the service provided to the customerControl the quality of customer/agent relations in compliance with contractsMaintain good customer relations by being the single point of contact for one or more customersMaintain a direct relationship with debt collection teams and report the activity to his/her line managementAct as the interface with the commercial teamsAct as the interface with the accounting teamsActivities need to be adapted for employees on work-study placements (professionalization contracts, apprenticeship contracts, etc.) to be in line with their training.0 to 2 years