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Reservations Sales Supervisor

Société : Accor
Lieu : Hauts-de-Seine (Île-de-France)


Descriptif du poste

Société : Accor
Catégorie : Stage
Filiere : Fonctions Médicales & Sociales
Metier : Directeur d'Etablissement
Lieu : Hauts-de-Seine (Île-de-France)

Mission


Company Description

Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide.


Job Description

This is a unique opportunity for an emerging leader ready to take a step up or currently working in a supervisory role. Reporting directly into the Rooms Division Manager, this hands on role will be responsible for supporting the reservations team in end to end process of FIT and Groups Bookings. You will ensure that guests receive the best possible pre-arrival experience, identifying peak moments that can be set up for the broader team to deliver.


Qualifications

You will have:

  • working experience in a similar role (front office / reservations within premium segment in hotels is preferred)
  • experience is supervising diverse teams
  • a proven record of accurate reporting, while working within time constrains
  • Ability to work full time (mostly Monday - Friday, however some weekend work may be required from time to time)
  • an excellent understanding of reservations processes
  • the ability to think creatively and be a proactive self-starter
  • knowledge of the Adelaide market is advantageous
  • experience working with Opera and Resaweb is preferred

  • Additional Information

    What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.
  • Discounted car park
  • Laundered uniform
  • Duty Meals
  • Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


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